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DMC Conference Expert Sustainability Policy

Mission Statement

Our sustainability policy aims to ensure the sustainable development of Reisieksperdi AS
- by contributing to the valuing and development of our employees.
- providing an environmentally friendly working environment and working processes.
- by carefully selecting partners both in Estonia and abroad on the basis of their sustainability and valuing values similar to ours.
- respecting our customers, keeping their privacy and the right to receive objective information about products and considering and valuing their feedback to our service


Our Sustainability Policy outlines our principles and practices how we achieve sustainable development.

1. Valuing and Developing Our Employees:

We recognize that our employees are our most valuable asset. To contribute to their well-being and development, we:
• Provide ongoing training and professional development opportunities.
• Foster a positive and inclusive workplace culture that promotes diversity and equality.
• Encourage work-life balance and prioritize the health and safety of our team members.

2. Providing an Environmentally Friendly Working Environment and Processes:

In our pursuit of environmental responsibility, we commit to:
• Implementing energy-efficient practices and reducing our carbon footprint.
• Minimizing waste through recycling programs and sustainable procurement practices.
• Encouraging responsible consumption and conservation of resources within our operations.

3. Carefully Selecting Partners Based on Sustainability Values:

We understand the importance of responsible partnerships in achieving our sustainability goals. Therefore, we will:
• Select partners, both domestically and internationally, who share our commitment to sustainability.
• Collaborate with suppliers and vendors who adhere to ethical and environmentally friendly business practices.
• Engage in open and transparent communication with our partners to ensure alignment with our sustainability values.
• in destinations, we work with local service providers, thus supporting the local community and respecting local customs

4. Respecting Our Customers and Ensuring Transparency:

Our commitment to customer satisfaction is grounded in respect, transparency, and accountability. We pledge to:
• Safeguard the privacy of our customers and handle their data with the utmost care and compliance with GDPR policy we have set
• Provide objective and accurate information about our products and services, enabling customers to make informed decisions.
• Actively seek and value customer feedback, using it as a tool for continuous improvement in our services.

5. Travelife Sustainability System

Reisieksperdi AS / Conference Expert is certifyed Travelife Partner.
Operated by ECEAT-Projects, this system provides online training and practical tools for sustainability planning, management and reporting. The training and tools are suitable for companies of any size and cover all management fields of the travel business including office operations, supply chain, destinations and consumers.
The Travelife management requirements comply with ISO 14001 and EMAS III standards. The performance requirements include the full set of ISO 26000 and OECD Corporate Social Responsibility guidelines which include labour conditions, human rights, environment, biodiversity and fair business practices.
We will regularly review and update our sustainability practices to align with emerging standards and best practices. Our organization is dedicated to fostering a culture of sustainability, encouraging innovation, and contributing positively to the well-being of our employees, the communities we operate in, and the environment.

Logo of Travelife partner status